Coupons

About coupons

Overview

You can use coupons to give discounts to your customers. To give a discount, you send your customer a promotion code. The customer can use a coupon by entering the promotion code at the time of payment.

Types of coupons

These are the types of coupons you can create for your customers:

  • Percentage - discounts the price by a percentage.
  • Fixed amount - takes the fixed amount off the price.
  • Price override - the customer is entitled to purchase at the price set by the coupon.
  • Trial - the customer is entitled to a free trial of your product.

Applying coupons

Coupons are applied to invoices in one of three ways:

  • Once - give your customer a one-time discount.
  • Forever - the customer gets a discount every time they purchase the product.
  • For a set number of cycles - the coupon can be used on a fixed number of recurring invoices.

One coupon can be used per subscription.

Customers are tracked by their email. The coupons are validated against the end user's email address.

Expiring coupons

Coupons have a Redemption date - the date after which the customer cannot activate the coupon (the coupon expires).

A coupon has a budget associated with it. That is the total savings you are willing to give customers on a specific product. Coupons expire when the budget is reached.