Sign In

This documentation provides guidance on the partner login, password recovery process, and setting a new password after requesting a reset.

Partner Account Login and Password Recovery Process

Step 1: Partner Login

Partners can log into their account by navigating to the Sign In page.

Login Page:

  • Fields:

    • Email: Enter the email address associated with the partner account.
    • Password: Input the account password.
  • Actions:

    • Sign In: Click to log in after entering valid credentials.
    • Forgot Password?: Click to start the password recovery process if you've forgotten your password.


Validation:

  • If incorrect credentials are entered, an error message will prompt the user to recheck their login details.

Step 2: Password Recovery

If a partner forgets their password, they can use the Forgot Password? option to initiate the reset process.

Password Recovery Confirmation:

  1. Instructions:

    • Users receive an email with a password reset link after entering their account email.
  2. Email Example:

    • The email contains a Reset Password button that redirects the user to set a new password.

Step 3: Set a New Password

Once the user clicks the reset link sent to their email, they are redirected to the New Password page.

New Password Page:

  • Fields:

    • New Password: Enter a secure new password.
    • New Password Confirmation: Re-enter the password for confirmation.
  • Actions:

    • Save Password: Confirms and saves the new password.

Password Requirements:

  • Minimum length of 8 characters.
  • Must include:
    • One uppercase letter.
    • One lowercase letter.
    • One number or special character (e.g., @, #, !).

Success Confirmation:

After successfully resetting the password, the user is redirected to the confirmation screen.

Password Reset Confirmation Page:

  • Message:
    • "Password Changed: Your password has been successfully updated."
  • Button:
    • Return to Login: Click to go back to the login page and access the account with the new password.

Summary of Steps

  1. Log In: Use valid credentials on the Sign In page.
  2. Forgot Password?: Initiate the password recovery process if credentials are forgotten.
  3. Check Email: Click the Reset Password button in the recovery email.
  4. Set New Password: Enter and confirm the new password on the New Password page.
  5. Confirm Success: Log into the account with the newly created password.